CRM
Fully understanding the process in which a costumer moves from first contact to purchase through to post sales is the key to creating a customer focused organization.
_____ Build is a comprehensive customer relationship management (CRM) system that is essential to organizations in retaining and enhancing customer relations. More than just a piece of software, _____Build creates a greater insight into sales dynamics, attuning the focus of a company to what the customer requires rather than what can be produced.
_____ Build is a tool that allows organizations to anticipate, address and deliver consistent, customer care which in turn aids the designing and implementation of marketing campaigns and fanatical strategies.
Obtaining information directly from the customer is no longer necessary as companies are granted instant access to important information. Everyday business processes are improved by creating a streamlined workflow.
Branding and Customised Interface
Most organizations have a strong brand identity and require that an interface as important as CRM reflects that identification to their staff members.
Our Graphic design team is on hand to work with you to craft the front end design to suit the look and feel of _____ build to your custom specifications. By incorporating colour schemes and logos our designers can work from scratch to present your organization with a visually stimulating programme.
Email Management
Creating and implementing a productive email campaigns is quick and easy. Control over email activity is simplified into single click actions. Email campaigns can be paused and resumed anytime you need
Import email addresses and organize them into lists with subscription preferences and export at anytime you need. Schedule hourly, daily, weekly and monthly data synchronization for your lists to import from your other MySQL data sources.
Create unlimited subscriber lists with different settings, Segment your subscribers based on their profiles to target your email campaigns better.
Professional email content can be formatted and personalized by using email templates and adding attachments. Time and date scheduling allows emails to be sent on any date repeatedly.
Your email campaign is streamlined and tracked through state-of-art reporting screens displaying important statistics. Gain clear insight into which of your recipients opened specific emails. Learn which links inside your emails were clicked and when. Understand who forwarded emails on to friends and co-workers or who unsubscribed instead.
This break down will indicate your more popular email services and allow you to set follow-up auto responders based on this activity.
The amount of spam complaints and bounced emails are numbered and handled automatically for you.